Frequently Asked Questions
While we’re always happy to answer your questions, why not take a quick look at our FAQs below to see if the answer is here.
How many times can I visit before I have to join?
To find out more information on Membership, click here.
Can I join if there is another business with the same products and services as mine?
We are happy to welcome those from the same industry or profession as members and don’t operate an exclusivity policy as we strongly believe in choice and that there is plenty of business available in our local market.
In other places I have visited people can bring and display a stand or banner. Can we do this in the Chamber?
Is there an opportunity to deliver a small presentation at some time?
Please let Keely, the Chamber Secretary on firstname.lastname@example.org, know if you are interested in presenting.
Can we bring some of our products to display at the meeting?
Edible products are especially welcome!
Why are you insisting on going through PayPal?
Suffolk Chamber has made us a generous transitional grant for a period of three years to ease the financial impact of the change in relationship.
We want to keep both the cost of membership and the cost of attending events as affordable as possible, and we will achieve this by using safe and secure online payment methods, such as PayPal.
My organisation doesn’t use PayPal – how can you handle this?
We do this on the understanding that bookings cancelled less than 48 hours before the event (including no-shows) must be paid for, and there will be a £2 surcharge added to any invoice we have to send out to obtain payment.
I want to join as a member but don’t want to go through PayPal – can I still join?
Just go on-line and fill out the membership form, submit it, then when you are redirected to the payment page follow the instructions for direct bank or cash/cheque payments.
My organisation requires an invoice for any payment – how can you handle this?
As you will realise, this is a purely nominal amount which in no way reflects the true cost to us of invoice payment.
We fully understand the requirements of larger organisations, and the Treasurer will be delighted to discuss any way to pay that will be mutually beneficial and administratively effective.