Frequently Asked Questions

While we’re always happy to answer your questions, why not take a quick look at our FAQs  below to see if the answer is here.

How many times can I visit before I have to join?
As many times as you like! You are always welcome to visit us without becoming a Member but if you do start to attend regularly you might want to consider joining as it will save you money on our regular monthly meetings and events.

To find out more information on Membership, click here.

Can I join if there is another business with the same products and services as mine?

An emphatic yes to that one!

We are happy to welcome those from the same industry or profession as members. We don’t operate an exclusivity policy as we strongly believe in choice and that there is plenty of business available in our local market.

 

In other places I have visited people can bring and display a stand or banner. Can we do this in the Chamber?
One of the perks of membership of the Chamber is that you can bring display material to our events. We are very happy for members and guest speakers to bring a banner to display and also encourage all attending to make sure they bring plenty of business cards and promotional literature.
Is there an opportunity to deliver a small presentation at some time?
We are always pleased for our members to tell us more about their business products and services.  We also invite guest speakers on specific subjects of local interest or general business interest, or from charities or social enterprises.

Please let Keely, the Chamber Secretary on secretary@stowmarketchamber.co.uk, know if you are interested in presenting.

Can we bring some of our products to display at the meeting?
We encourage all attending to make sure they bring plenty of business cards and promotional literature as well as samples of their products if appropriate.

Edible products are especially welcome!

Do I have to use PayPal?

No, we accept payment by bank transfer, cash and (reluctantly) cheques, for both membership and attending events.

However, if you wish to pay by credit or debit card you will need to go via PayPal.  Note that you do not need a PayPal account, just use their “guest” checkout to handle the card payment.

We can accept bookings for breakfast via email provided that payment is made on the day by cash or cheque.

We do this on the understanding that bookings cancelled less than 48 hours before the event (including no-shows) must be paid for, and there will be a surcharge added to any invoice we have to send out to obtain payment.

My organisation requires an invoice for any payment – how can you handle this?

We will be delighted to issue an invoice for annual membership: obviously your membership, and any benefits, start from the date we receive payment, not the date of application.

Breakfasts are trickier! In our experience, organisations that require pre-invoicing are rarely swift payers, and payment is unlikely to be made in time for the event.  Therefore, our attendees from larger organisations usually pay cash on the door, and we issue a receipt so they can claim the business expense.  Alternatively, we do offer season ticket options which can be pre-invoiced.

What if I change my mind about membership?
We offer no-questions-asked refunds to all customers within 30 days of your purchase. If you are not satisfied, then simply send us an email and we will refund your purchase right away. Our goal has always been to create a happy, thriving community. If you are not thrilled with your membership or are not enjoying the experience, then we have no interest in forcing you to stay an unhappy member.
If you can’t find the answer to your question in our FAQs, then please email the Chamber Secretary, Keely Taylor at secretary@stowmarketchamber.co.uk, call her on 01449 770965 or simply fill in the form below:

Upcoming Events

Under the current government guidelines for Covid19, we have decided to postpone all face-to-face networking for the time being. We will advise when these are reinstated.

Sign up for our Newsletters now to be kept informed!

The subscription form is at the foot of this page.

Coffee Morning
5 June 2020 at 10am
Now a free virtual meeting on Zoom!

Please click here to book on Eventbrite.

Networking Breakfast
19 June 2020 at 9.00am
Now a free online meeting on Zoom!
Click here to book on Eventbrite as limited numbers.

Online Seminars

Simple Scripting
Tuesday, 2nd June 2020
9.30am – 10.15am

Book here
Members £3.50 and Visitors £5.00

For information on other events in Suffolk

Suffolk Chamber of Commerce Events

Click here to visit the Suffolk Chamber of Commerce Events page

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